Pull out the jammed document from the ADF.Ĭlose the Document Feeder Cover, then turn on the machine.Īfter you clear the error, recan the document from the first page.Ĭertain media types may not feed the paper properly. If a multi-page document is loaded, remove all pages except the jammed page from the ADF, and open the Document Feeder Cover. If print is in progress, press the Stop button. Remove the jammed document from the Document Tray The document should automatically feed out. If you press the Stop button mid-scan, press the OK button. If you unplug the power cord, all faxes stored in the machine's memory are deleted. Keep the power on while the machine sends or receives a fax, or when the received fax or unsent fax is stored in the machine's memory.Ĭheck that the machine completes all the faxes before you disconnect the power cord.When you turn off the machine to remove the jammed document, make sure you: If there are any foreign objects in the Rear Tray, turn off the machine, unplug it from the power supply, and remove the foreign object. Otherwise, the printout may curl and cause paper jams.Ĭheck 1: Are there any foreign objects around the Paper Output Slot?Ĭheck 2: Are there any foreign objects in the Rear Tray? We recommend you use paper other than the A5 size to print documents with photos or graphics. When you reload the paper, confirm that you use the paper suited for the print and that it's loaded correctly. If you turned off the machine in step 1, all print jobs in the queue are canceled. Reload the paper, and press the OK button on the machine. If you can't pull the paper out, turn the machine off and back on. Then, open the Scan Unit (Cover), and remove the paper.īe careful not to touch the components inside the machine.Īfter you remove all paper, close the Scan Unit (Cover), and turn the machine back on. If the paper tears and a piece remains inside the machine, turn the machine off. Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. Paper Is Jammed in the Paper Output Slot or the Rear Tray This cancels the print jobs before you turn off the machine. To turn off the machine and remove jammed paper, before a print has completed, press the Stop button.Once you unplug the power cord, all the faxes stored in the machine's memory are deleted. Next, check that all faxes are sent or received before you disconnect the power cord. This ensures the received fax or the unsent fax is stored in the machine's memory.
Keep the power on while the machine sends or receives a fax. Follow the steps below to resolve paper jams in the paper output slot, rear tray, or remove foreign objects and other obstructions in the printer.
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